LateShipment

Reduce order tracking friction, unite your post-purchase experience, and supercharge account creation.

WHY STATUS AND LATESHIPMENT?

Customers check their order status an average of 4.6x per order and enter order details manually each time. Through our Late Shipment integration, every tracked order becomes a signed-in shopper and orders can be effortlessly tracked from within the customer account. Shopify Plus brands use Status and Late Shipment to deliver a seamless post-purchase experience and supercharge signed-in shoppers.

SUPERCHARGE ACCOUNT CREATION

The order tracking page is crucial for a brand's post-purchase journey, attracting 15-20% of web traffic. By connecting Status and Late Shipment, every tracked order becomes a signed-in shopper. Shopify Plus brands using the integration see thousands of orders tracked weekly by signed-in shoppers.

REMOVE ORDER TRACKING FRICTION

WISMO tickets account for nearly 30% of all help-chat conversations. Brands using Late Shipment can reduce WISMO tickets by 50% on average. With Status and Late Shipment working together, customers can effortlessly track orders from the customer account without needing their order number - further reducing support requests.

UNITE YOUR POST-PURCHASE EXPERIENCE

The post-purchase journey can be complicated. Empower customers to easily manage all of their orders from one place, and without needing support from your team. With Status and Late Shipment integrated, Shopify Plus brands can offer tracking from within the customer account.