Loop

Convert Every Return into a Signed-in Shopper and Eliminate Post-Purchase Friction.

Why Status and Loop?

On average, customers return 20% of all products purchased online - often marking the end of their relationship with a brand and the beginning of costly retargeting campaigns. Through our Loop integration, every return becomes a signed-in shopper. Shopify Plus brands like Princess Polly and LSKD use Status and Loop to offer a rewarding post-purchase experience that generates more signed-in shoppers.

SUPERCHARGE CUSTOMER RETENTION

Returns are inevitable, so brands should focus on using the return process as an opportunity to retain more customers. By connecting Status and Loop, every return becomes a signed-in shopper. Princess Polly drives 100% of their return traffic through Status in order to support retention efforts.

ELIMINATE ORDER NUMBERS

Combing through your inbox to find an order number prior to starting a return is frustrating. With Status and Loop integrated, customers can initiate returns directly from the customer account without their order number or zipcode. For Shopify Plus brands, this drastically reduces order lookup errors and improves the post-purchase experience.

ONE SIGN-IN. EVERY ORDER.

Managing the post-purchase experience can be difficult, but the customer account can help simplify the return process. With Status and Loop connected, customers can manage all of their orders through one log-in. This decreases post-purchase friction and creates a rewarding experience.