Narvar Track

Reduce order tracking friction, unite your post-purchase experience, and supercharge account creation.

WHY STATUS AND Narvar?

Customers check their order status multiple times per order and enter order details manually each time. Through our Narvar integration, every tracked order becomes a signed-in shopper and orders can be effortlessly tracked from within the customer account.

SUPERCHARGE ACCOUNT CREATION

The order tracking page is a crucial part of the post-purchase journey and a valuable entry point for sign-in. With Status and Narvar connected, every tracked order becomes a signed-in shopper.

REMOVE ORDER TRACKING FRICTION

WISMO tickets account for nearly 30% of all help-chat conversations. Brands using Narvar can reduce WISMO tickets by 40% on average. With Status and Narvar working together, customers can effortlessly track orders from the customer account without needing their order number - further reducing support requests.

UNITE YOUR POST-PURCHASE EXPERIENCE

The post-purchase journey can be complicated. Empower customers to easily manage all of their orders from one place, and without needing support from your team. With Status and Narvar integrated, Shopify Plus brands can offer an on-brand tracking experience from within the customer account.