Route Shipping Protection

Eliminate shipping claims friction, expedite access to support, and unite the post-purchase experience.

Drive Retention with Status and Route

Ship happens. And when it does - customers want a resolution fast. Route shipping protection enables customers to protect their orders and offset carbon emissions with a click of a button. With Status and Route integrated, signed-in shoppers can easily access order support and replace damaged, lost, or stolen items from within the customer account. Shopify Plus brands like Moon Juice use Route and Status to offer signed-in shoppers a seamless shipping protection experience.

One Sign-In. Every Order.

Order numbers are important, but they get lost, buried in inboxes, and create frustration. With Status and Route connected, customers can manage every order and shipping issue through one sign-in.

Effortless Shipping Support

Lost, stolen, or damaged items can mark the end of a customer relationship. But brands using Route can reduce time spent on claims by up to 90%, ensuring satisfaction. With Status and Route integrated, customers can report shipping issues and access support directly from the customer account.

Unite Your Post Purchase Experience

The post-purchase journey can be complicated. Empower customers to easily manage all of their orders from one place, and without needing support from your team. With Status and Route integrated, Shopify Plus brands can improve customer satisfaction and drive retention.