Wonderment

Reduce order tracking friction, unite your post-purchase experience, and supercharge account creation.

WHY STATUS AND WONDERMENT?

Customers check their order status multiple times per order and enter order details manually each time. Through our Wonderment integration, every tracked order becomes a signed-in shopper and orders can be effortlessly tracked from within the customer account. Shopify Plus brands like The Ridge, Aquatalia, and Burlap & Barrel use Status and Wonderment to deliver a seamless post-purchase experience and supercharge signed-in shoppers.

SUPERCHARGE ACCOUNT CREATION

The order tracking page is a crucial part of the post-purchase journey and a valuable entry point for sign-in. With Status and Wonderment connected, every tracked order becomes a signed-in shopper. Shopify Plus brands like The Ridge have seen thousands of orders tracked weekly by signed-in shoppers since launching Status and Wonderment.

REMOVE ORDER TRACKING FRICTION

WISMO tickets account for nearly 30% of all help-chat conversations. Brands using Wonderment can reduce WISMO tickets by 40% on average. With Status and Wonderment working together, customers can effortlessly track orders from the customer account without needing their order number - further reducing support requests.

UNITE YOUR POST-PURCHASE EXPERIENCE

The post-purchase journey can be complicated. Empower customers to easily manage all of their orders from one place, and without needing support from your team. With Status and Wonderment integrated, Shopify Plus brands can offer an on-brand tracking experience from within the customer account.